Last updated: 29th January 2026
Welcome to Purr & Bark. By using our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully.
1. General Information
This website is operated by Purr & Bark.
Throughout the site, the terms “we”, “us” and “our” refer to Purr & Bark.
By accessing our site and/or purchasing from us, you agree to be bound by these Terms & Conditions.
2. Products & Orders
- All products are made to order using a print-on-demand service.
- Colours and designs may vary slightly from screen to final product due to monitor settings and printing processes.
- We reserve the right to refuse or cancel any order at our discretion.
3. Pricing & Payment
- All prices are listed in GBP (£) unless stated otherwise.
- Prices include applicable taxes where required.
- Payment is taken at the time of purchase via secure third-party payment providers.
- We do not store or process your card details directly.
4. Shipping & Delivery
- Orders are processed and fulfilled by our trusted production partners.
- Estimated delivery times are provided at checkout but are not guaranteed.
- We are not responsible for delays caused by postal services, customs, or events outside our control.
5. Returns & Refunds
Because our items are made to order, we do not accept returns for change of mind or incorrect sizing.
However, we will happily offer a replacement or refund if:
- Your item arrives damaged
- There is a manufacturing defect
- You receive the wrong item
Please contact us within 14 days of delivery with photos of the issue so we can resolve it quickly.
6. Size & Fit
- Size guides are provided for reference.
- It is the customer’s responsibility to check sizing before ordering.
- Slight variations in measurements may occur.
7. Intellectual Property
All content on this website — including designs, images, text, logos, and graphics — is the property of Purr & Bark and may not be copied, reproduced, or used without written permission.
8. User Conduct
You agree not to:
- Use the site for unlawful purposes
- Attempt to interfere with the website’s security or functionality
- Misuse our content or intellectual property
9. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect or consequential losses
- Our liability is limited to the value of the product purchased
Nothing in these Terms limits your statutory consumer rights.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal data.
11. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page.
12. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
13. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
📧 Email: Sales@purrandbark.co.uk
🏠 Business Name: Purr & Bark
📍 Country: United Kingdom